We're here to help you manage your Council Tax bill. If you're having trouble paying, please contact us right away.
We can look at rearranging your instalments to make them more affordable. You might also be eligible for a reduction. Visit our Benefits or Council Tax discounts pages for more information.
Where to find free debt and money advice
If you're facing financial challenges, it's a good idea to seek free debt and money advice. Here are some recommended organisations registered with the Financial Conduct Authority (FCA):
- Agnes Smith Advice Centre (FCA ref: 618705) - 01865 770206
- Barton Advice Centre / Oxfordshire Welfare Rights (FCA ref: 675533) - 01865 744165
- Citizen Advice Oxford (FCA ref: 617691) - 03444 111 444
- Christians Against Poverty (FCA ref 73763) - 0800 328 0006
- Rose Hill and Donnington Advice Centre (FCA ref: 624504) - 01865 438634
- Business Debtline (FCA ref: 618928) - 0800 197 6026
- National Debtline (FCA ref: 618928) - 0808 808 4000
Remember, calls to 0345 numbers cost the same as calls to 01 or 02 numbers. Check with your phone provider for exact charges.
Additional advice providers
Here are more organisations offering support and advice on debt issues:
- AgeUK Oxfordshire - 0345 450 1276
- Chinese Community and Advice Centre - 01865 204188
- Debt Advice Foundation - 0800 043 40 50
- Money Advice Service - 0300 500 5000
- Oxfordshire Mind - 01865 247788
- Shelter - 0808 800 4444
- Step Change - 0800 138 1111
Contact the Council Tax Team
Please include your council tax account reference number when contacting us by letter or email. If you do not have an account reference number, please include your full address
Address: Oxford City CouncilPO Box 10
Oxford
OX1 1EN
