RingGo - Pay for Parking by Phone

From Monday 12 May 2008, pay by phone parking in Oxford will change. The new service will be provided under the RingGo brand. Owing to this change, motorists who are registered with the existing "Park and Pay by Phone" service and, who are not already registered with RingGo, will need to take a few moments to re-register.  While registered Verrus park and pay users will no longer be able to use the system in Oxford from 12th May they will still be able to use the service in other towns and cities which are part of the scheme. Visit the Verrus website for more details.

What is RingGo?

RingGo is a quick, easy to use mobile phone service, allowing you to pay for your parking with a credit or debit card, rather than using cash at a machine.  When you park your car in a car park which features the RingGo service, you can simply dial the local rate number shown on nearby signs and pay for your parking over the phone. 

With RingGo:

• You no longer need to carry change,
• You don't have to visit a parking meter (great when it's wet or late at night), &
• You don't need to walk back with a parking ticket - Parking Attendants check which vehicles are parked with RingGo via their handheld units.

RingGo users can also top up their parking when they're away from their vehicle.  So if you get held up or delayed, simply ring the RingGo number again from your "dialed numbers", top up remotely and avoid a fine.

In Oxford car parks, the local rate number to ring for RingGo is 01865 989 000.

How do I register with RingGo?

You can pre-register on the Registration page of the RingGo website.

 Alternatively you can register at the time you first call to use the service.  The number to call is shown on the boards (like those below and right) located around the car park. 

If you are parking in Oxford car parks, the local rate number to ring is 01865 989 000.

When you phone for the first time, you will be asked to provide:

• The number plate, colour and make of your vehicle
• The four digit location code for where you are parked. Each car park which offers RingGo as a means of payment has its own individual location number (details of location numbers are below). Local tariff boards provide this information. 
• The length of time for which you want to park, and
• Your payment card details

You will also be asked if you want a text confirmation of your parking session and a text reminder when your parking session is about to run out.

The initial registration process will take a couple of minutes, but future calls to park will be much quicker - only about 30 seconds or so.

Parking with RingGo

The next time you call, RingGo remembers you from last time (by recognising your mobile phone number) and will ask you to:

• Confirm the vehicle that you want to park
• Confirm the location
• Say how long you want to park, and
• Provide the security code from your credit card

Again, you will be asked if you wish a text confirmation or reminder. 

How much does RingGo cost?

There is no charge for registering with RingGo and no charge for the PIN confirmation text when you set up your account. 

When you park your vehicle with RingGo, you will pay a 20p convenience charge on top of the normal parking tariff charges which apply. These parking charges will be shown on your monthly credit/debit card statement. 

There is also the local rate call to the RingGo service - but if you have a mobile phone package which includes free bundled minutes, your call to RingGo is likely to be included within this. In any case, once you are registered, the call to park your car each time is very quick - usually less than a minute.

If you wish to receive a text confirmation of your parking session or a reminder when your parking session is about to run out, there is an additional 10p charge per text for these options.

Benefits of RingGo - extending your parking session

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay in the car park, simply call RingGo again (log the number in your phone "contacts" or retrieve it from your "dialed numbers") and the service will ask you:

• How long you want to extend for
• What your card security code is

Can I get a VAT receipt?

If you need a VAT receipt for your RingGo parking session, you can view and print it online on the Ringo website. For security you will be asked to enter your 4 digit PIN which was provided to you at the first time of use.

RingGo Gold Members can have their VAT receipts automatically emailed to them on a 3, 6 or 12 month basis for a small fee. Visit the RingGo Gold Benefits pages of the RingGo website for more information.

Location numbers

The table below provides information on the parking zone numbers in Oxford:

Car Park	RingGo Zone
Abbey Place	3902
Oxpens	3903
Oxpens Coach - Mini buses, coaches and lorries	3904
Worcester Street	3900
Gloucester Green	3901
St. Clement's	3905
Ferry Pool	3908
Summertown	3909
Headington	3910
St. Leonard's Road	3911
Union Street	3912

More Information

For more details about the RingGo service, visit our Common RingGo Enquiries page.

Page last reviewed 20 Jun 2008