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Welcome to Oxford

Housing Repairs Service - Oxford City Homes

Oxford City Homes provides a housing repairs service for Council tenants. We are also responsible for maintaining the Council's housing stock and achieving the government's Decent Homes Standards. We operate 24 hours a day, 365 days a year to ensure we comply with the government's Right to Repairs legislation.

We buy in our own materials to use for the repairs we carry out in your home, and we do not use or maintain materials supplied by tenants. All our staff carry identification, and we run a large fleet of Council vehicles which carry our logo.

Select the information about the service you want from the table below: 

Repairs service contents
Area Description
Asbestos Awareness Information about Asbestos 
Caretaking Service Information about our Caretaking Service

Decent Homes Standard

Information about the Decent Homes Standard
Disabled Adaptations Information about Disabled Adaptations
Gas Servicing Information about Gas Servicing

Ordering a Repair

Find out how to order a repair, view the Tenants' Repairs Book and Tenants' Handbook and information on our Repairs Exemption Policy, Recharge Policy and Contacts.

Repairs feedback

If you have any feedback on repairs that we have completed, please use the form below to tell us what you think:  



Repair satisfaction surveyRepair satisfaction survey




Ordering a Repair

This page will inform you how to get repairs done and how long they will take, as a council tenant.

Asbestos Awareness

Asbestos Awareness

Caretaking Service

Caretaking Service

Disabled Adaptations

Disabled Adaptations (CSDPA)

Gas Servicing

Gas Servicing

Decent Homes Standard

An explanation of the Decent Homes Standard.

Homes Improvement Works Plan

Homes Improvement Works Plan



Page last reviewed 28 Feb 2008





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