Waste and Recycling advice

How do I get help with my bin collection?

If you cannot physically manage to move your wheelie bin or recycling boxes then please contact us.

We will send out a Field Officer to visit. They will discuss your needs with you, and can arrange for assisted collections. These can be from your garden, doorstep or another place that suits you.

How to help us provide a good service

• Please make sure your refuse is put out on the correct collection day. This helps prevent problems with your neighbours and passers-by. To check your collection day please see our Collection Days page.
• Refuse collections begin early so please make sure your bags are out by 7am.
• Garden waste is now collected separately from household waste.

Please remember not to...

• put broken glass in your bin without wrapping it carefully.
• put needles and syringes in your refuse. Needles must be disposed of properly. See your Needles page for advice
• put builders rubble or large bulky items out with your refuse collection. These items can damage the lorries. DIY waste can be taken to Redbridge Waste Recycling Centre.
• put hot ash in your refuse.
• put oils, paints, chemicals, batteries or other DIY or automotive waste in your dustbin. These materials can be taken to Redbridge.  

Household Clinical Waste

For information about disposing of household clinical waste, please contact us using the details on the right of this page.

Page last reviewed 28 Apr 2008