How to Book Shopmobility Facilities

To guarantee availability, it is always best to phone in advance to make a booking for Shopmobility. However, if you need to make a visit to Oxford which is not pre-planned, it may still be possible to use one of the scooters or wheelchairs.

How do I book a wheelchair or scooter from Shopmobility?

To use the Shopmobility service, you will first need to become a member and fill in a simple application form on your first visit to the centre. To save you time on your first visit, you can print off and fill in the Shopmobility Membership form below. For identification purposes, you will also need to bring something with you showing your name and address:

Once you have become a member of the scheme, you should phone contact us using the details on the right for Oxford and 01993 864787 for Witney to find out about availability or to make an advanced booking. During opening hours the phone will be answered but there is also an answer phone on which you can leave your booking.

How much does it cost to use the Shopmobility scheme?

This service is free of charge. You will be issued with a membership number to quote when booking in the future.

When do I need to return my Shopmobility wheelchair or scooter?

Normal opening hours are from 9am to 4.30pm Monday to Friday and 9.30am to 4pm on Saturday. The scheme is closed on Sundays and Bank Holidays.

Please make every effort to arrive back at the Shopmobility Centre by 4.30pm Monday to Friday and by 4pm on Saturdays.

Page last reviewed 5 Nov 2008