Hearing disabilities

For people with hearing disabilities, the range of auxiliary aids or service which it might be reasonable to provide to ensure that services are accessible might include one or more of the following:

• written information (such as a leaflet or guide)
• a facility for taking and exchanging written notes
• a verbatim speech-to-text transcription service
• non-permanent induction loop systems
• subtitles
• videos with sign language interpretation
• information displayed on a computer screen
• accessible Websites
• textphones, telephone amplifiers and inductive couplers
• teletext displays
• audio-visual telephones
• audio-visual fire alarms (not involving physical alterations to premises)
• qualified sign language interpreters or lipspeakers.
• use of a quiet room for meetings
• home visits

Page last reviewed 26 Feb 2008