Rent calculating and balances

How rent and service charges are calculated
Rent statements and balances

How rent and service charges are calculated

Rent and service charges are calculated according to the type of property that you live in and the type of services that you receive.

Central government wants all councils and housing associations to charge similar rents for similar properties, so they provide a formula to work out the rent we should charge. It takes into account such things as local earnings, property valuations and the number of bedrooms.

Rent statements and balances

At the beginning of your tenancy the total amount of rent you must pay is shown in your Tenancy Agreement.

Four times a year we will send you a statement that shows all the payments that you have made into your account.

You are also able to request a rent statement detailing your balance at other times of the year by using call us using the details on the right hand side of the page.

Page last reviewed 16 Feb 2009