Our Private Tenants Guide provides information on tenants' rights, accommodation standards, renting in the private sector, harassment and illegal eviction. At the end of the guide, it also provides contact details for organisations that deal with housing issues in Oxford.

You can download the guide below:

Private Tenants' Guide (1100kB PDF)

Preventing Damp and Mould

We have also produced a guide on preventing damp and mould in your home:

Preventing Damp and Mould Guide (31kB PDF)

Tenancy Deposit Protection

Role of the Council

Where tenants are having problems with their landlord, we advise them to contact their landlord in the first instance but to keep a note of the details and the date on which the matter was raised.

If an appropriate response is not forthcoming the Council's Tenancy Relations Officer can be asked to investigate and to take enforcement action if that is found to be necessary.

Where we judge that informal action is appropriate that will be our first response, but formal action (in the form of statutory notices and prosecution) is sometimes necessary and is used.

The Tenancy Relations Officer cannot deal with cases involving the Council's own housing. These should be raised with a Tenancy Management Officer in the Housing and Communities service.

More Information

If you live in a shared property with other people, you will find more information in the Houses in Multiple Occupation section of our website.

If you have any queries you can contact is on 01865 249811 or Email us.