PO Box 10, Oxford, OX1 1EN
Tel 01865 249811
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Our eBilling system, which allows you to sign up to receive your Council Tax bill online and view your account 24/7, is now available.
For individual account enquiries, please contact us on 01865 249811. Our phone service is available from 8am until 6pm Monday to Friday.
Council Tax is a property-based tax which is payable on most domestic properties. A domestic property is usually a house or a flat, but it also means other types of property where people can live, such as a houseboat or a caravan.
Some of the Council Tax that we collect is kept to help to pay for the services which we provide. The remainder is collected on behalf of Oxfordshire County Council, Thames Valley Police, and in some cases the parish councils.
It has been reported that unsolicited calls have been made to some Council Tax payers in the Oxford area with the promise of trying to reduce your Council Tax Band. You do not need to pay a third party for this service; you can make an appeal yourself.
Visit the Valuation Office Agency website for information. You can also contact the Valuation Office Agency on 0300 0501501.
Local residents have alerted us to a scam in which bogus callers have been trying to obtain bank details by claiming they're from our Council Tax office.
The caller claims that the information is required so they can make a refund, or to check that payments have been received. There have even been some cases of visitors calling at people's homes and trying the same scam.
We will never contact you in this way to ask for this sort of information. If you receive such a call or visit, then please do not disclose any information. Our advice is to always keep your bank and credit card details safe and never give out your PIN number.
If you are unsure if a caller is genuine, ask them for their name, job title and extension number and call the Council switchboard on 01865 249811.
Anyone who believes they may have been contacted by a bogus caller should report it on 08454 04 05 06 or visit the Advice Guide website. If you feel threatened, then please also inform the police.
Page last updated 20 February 2015
Council Tax Team
Oxford City Council
PO Box 10